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Printed documentation for biomedical and medical device firms

A technical buyer looks for a table, not a story. How to organise information in a product catalogue, a device label and at a trade fair.

27 JUL 20264 min readBy Dijipal
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The person deciding on a medical device purchase behaves differently from most sectors: they want to verify, not to be impressed. There is a list in front of them, and they look at your document to check items off it. Building printed work around that is a decision that comes before design.

The catalogue is a table, not a narrative

A catalogue here does not tell a story; it enables comparison. Model, specification, compatibility information and document numbers belong together in a table. Scattered through paragraphs, the same information makes the buyer lose the line they were reading while hunting for it.

The habit that works in layout is repeating the same structure for every product. By the second page the buyer has learned where to look and stops searching. Presenting each product differently may look richer as design, but it makes the catalogue harder to use.

Device and packaging labels

In this sector a label is not a marketing surface but a carrier of information. The fields it must show — model, serial number, manufacturing details, warning symbols — are set by regulation, and shrinking them for the sake of the design is not an option.

Two technical details cause trouble often. The first is durability: devices are cleaned, disinfected, sometimes sterilised, and a standard label becomes unreadable under those conditions. The second is the surface it sticks to — curved, textured or low-surface-energy plastics each call for a different adhesive.

Fields that change with every unit, such as serial or batch numbers, are left to post-print coding rather than the press; otherwise every batch needs its own print run.

Presenting the documentation

Conformity documents sit at the centre of this sale, yet in most catalogues they appear only as a logo. The buyer needs more than that: which product or process the document covers, which body issued it, when it was issued and how long it remains valid.

Setting that out as a table in the catalogue speeds up the compliance check inside the purchasing process. At that stage missing information is not a question but a direct reason to be dropped from the list.

Manuals and installation documents

The printed material that travels with a device belongs to its use rather than its sale, yet it carries the impression of the brand for longest. When the device stops, the technician or the user turns to that sheet.

Legibility comes before aesthetics here: steps should be numbered, warnings should separate visually from the body text, and diagrams must still make sense printed in one colour. A warning distinguished only by colour disappears when photocopied in black and white — and these documents are photocopied often.

How the manual is bound affects use as well: a document that needs to lie open beside a device keeps closing itself when perfect-bound.

The stand, and what is carried away from it

Trade fairs remain one of the most important points of contact in this sector. The stand surface has to read from a distance: the product name and the problem it solves should be clear from three paces. Technical detail belongs not on the wall of the stand but in the document taken away.

That document is all that remains after the fair. A visitor walks dozens of stands and decides in the evening while emptying their bag at the hotel; a brochure whose contents are not obvious does not survive that stage.

Why two languages are compulsory

For a firm working on the supply or import side, English documentation and catalogues are a requirement rather than a preference. What matters is writing each term the way the industry uses it. Word-for-word translation turns a technical term into a phrase nobody searches for, and the product is not found where it is looked for.

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